Ponte is the bridge between your business and AI. Clara answers every call to your clinic from the first ring if you wish, or only the ones your team can't get to. She speaks European Portuguese, 24 hours a day, books appointments into your calendar and hands the call to your team whenever needed. She works with your front desk, not instead of it.
Free 30-day pilot · no lock-in · keep your number
Every clinic has a different pain point. Ponte solves three.
You're missing out on new patients: unanswered calls, slow replies, enquiries that end up with competitors.
With Ponte
Scale without hiring. Every call and message answered, even after hours or during the lunch rush, without adding anyone to payroll.
Modules: Clara · WhatsApp + Chat · Reviews · Social media
Your clinic is maxed out: dentists and chairs fully booked, the team overwhelmed, the day lost between the phone and admin tasks.
With Ponte
Free your team from the phone so they can focus on the patients in front of them. Receptionists go from call takers to patient-experience managers.
Modules: Clara · WhatsApp + Chat
Overheads are high and every slot counts: no-shows and cancellations leave gaps, and routine admin eats time.
With Ponte
Protect your revenue. A cancellation quickly becomes a filled slot, and dentists' time stays on treatment, not admin questions.
Modules: Clara · WhatsApp + Chat · Reminders & Recall (coming soon)
Why Ponte
Generic assistants give every business the same script. Ponte is built for your sector and trained on your clinic's own way of working, in three layers.
The same method runs through every module: Clara, WhatsApp + Chat, Reviews and Social media all use the dental pack and your clinic profile.
Captured with the intake form and the receptionist trainer.
The same core and method serve other sectors by swapping only the middle layer: physiotherapy, aesthetics and, beyond health, other small businesses. Ponte aims to be the AI gateway for Portuguese SMEs.
Start with one and add more when it makes sense. Each module is designed around a dental clinic's daily routine.
No call goes unanswered, even after hours.
Every call answered, your team freed from the phone and cancellations rebooked on the spot.
Dental pack + your clinic profile
Replies to messages in seconds, any time.
Replies in seconds to patients who prefer to write, and reception stops repeating the same answers.
Dental pack + your clinic profile
More Google reviews, every one answered.
More Google reviews means more new patients choosing your clinic.
Dental pack + your clinic profile
A steady Instagram and Facebook presence, effortlessly.
A steady presence that brings in new patients without taking your team's time.
Dental pack + your clinic profile
From first contact to Clara answering your calls in a few days. You only stay if it works.
We visit your clinic, you hear Clara live and we look at how your front desk works.
We start from the dental pack. Your receptionist goes through our scenario trainer and Clara learns your clinic's profile and house rules.
Clara answers every call, or only the ones you choose. We review results with you every week.
Target: 90% of the calls Clara answers resolved without your team. If not, you leave at no cost.
All prices are monthly and exclude VAT.
We handle health data with the care it requires.
Data processing compliant with GDPR, using only the data we need.
Every clinic signs a data processing agreement (DPA) with us.
On every call Clara says she is a virtual assistant.
Patients can ask to speak to the team at any time.
Clara never assesses symptoms or gives diagnoses or clinical advice: that stays with your team. If an emergency is mentioned, she points to 112 and SNS 24 (808 24 24 24) and hands over.
Support in Portuguese by email and through the demo form. In-person visits in Lisbon, by appointment.
A 20-minute demo at your clinic or by video. No commitment.
Temporary contact: koig@mail.grokbot.com
Ponte