Ponte
Physiotherapy clinics and practices

In a session? Clara takes the call.

Physios can't leave a patient to pick up. Clara books assessments and sessions and answers the usual questions.

In opening hours, anything that needs a person goes to your team.

Request a pilotSee Clara in action ↗

Clara from €249/month + VAT · Free 30-day pilot

Physio clinic · 12:40call answered
ClaraGood morning, Physio Clinic. This is Clara, the clinic's AI assistant. This call is transcribed. How can I help?
PatientCan I move Thursday's session to Friday?
ClaraFriday I have 8:00 or 17:30, with the same physio.
Patient17:30, please.
Moved · Fri 17:30 · Session
Simulation with fictitious data

Sound familiar?

“I answer between sessions, when I can.”
“Requests come in at night, by phone and by message.”
“A last-minute cancellation is an hour lost.”

Answers 24 hours a day. In opening hours she passes calls to your team; after hours she takes a request for a call-back.

Built for you, not one-size-fits-all

What Clara knows about physiotherapy

A generic assistant gives everyone the same script. Clara adds three layers.

Calls Clara handles

  • “I'd like a knee assessment.”Books the initial assessment with the right length.
  • “Can I move Thursday's session?”Moves it to a free slot. Thursday's slot goes back on the calendar.
  • “Do I need a doctor's referral?”Answers with your clinic's rule.

What it costs

The same prices in every industry.

Recommended

Clara Core

€450/month + VAT

  • Books, moves and cancels appointments
  • Answers the usual questions
  • In opening hours, passes calls to your team
  • Up to 1,500 minutes a month, fair use

Clara Solo

€249/month + VAT

  • Answers when you're busy or after hours
  • Books into your calendar or leaves the request for you to confirm
  • Sends you a summary of every call
  • 300 minutes a month included, then €0.30/min

Free 30-day pilot

  • Not working? Tell us by day 25 and pay nothing
  • If you continue: setup of one month's fee, max €450 + VAT, with the first bill
  • No lock-in: cancel with 30 days' notice

Add modules when it makes sense

Demo available · Activation expected in November, after Meta/Google verification

WhatsApp and chat

Replies to messages in seconds.

  • Answers on WhatsApp and your website chat
  • Hours, services and prices from your list
  • Collects booking requests with the right details
  • Hands the chat to your team with a summary
€129/month + VAT
You only pay once it's activated.
Try it ↗
Demo available · Activation expected in November, after Meta/Google verification

Google reviews

More Google reviews, every one answered.

  • Invites every client equally, after the visit
  • Only contacts people who agreed to it
  • Drafts a reply to each review. You approve and post
  • Flags negative reviews fast
€99/month + VAT
You only pay once it's activated.
Try it ↗
Demo available · Activation expected in November, after Meta/Google verification

Social media

Instagram and Facebook kept up to date, without your team's time.

  • A monthly post plan for your sector
  • Copy and images in European Portuguese
  • Nothing is posted without your approval
  • Essential €290 or Plus €490, more posts
€290 / €490/month + VAT
You only pay once it's activated.
Try it ↗

See all modules →

Usually ready in under 2 weeks

Keep it only if it works.

Demo

We visit you or join a video call. You hear Clara live.

Setup

Usually under 2 weeks. Your team does the trainer and we set up your rules. We test with fictitious data, never real clients.

Free 30-day pilot

Clara answers the calls you choose. We review results with you every week.

Keep it only if it works

Target: at least 90% of the calls Clara answers handled (appointment booked, message taken or passed to the team). Not working? Tell us by day 25 and pay nothing.

Answers 24 hours a day. In opening hours she passes calls to your team; after hours she takes a request for a call-back. Every call, or only the ones you'd miss: line busy, no answer or after hours. You keep your number.

Trust from the first call

AI always discloses itself

At the start of every call and chat, Clara says she's an AI assistant and that the call is transcribed.

A person when it matters

In opening hours, she passes the call to your team. After hours, she takes a request for a call-back.

No clinical advice

Clara never assesses symptoms or gives clinical advice. If an emergency is mentioned, she points to 112 or SNS 24 (808 24 24 24) and, in opening hours, passes the call to your team.

Data processing agreement

Your business is the controller and Ponte the processor, under a signed agreement (GDPR Art. 28).

Only the data needed

Clara asks only for what each request needs. We test with fictitious data, never real clients.

Team in Lisbon

Support in Portuguese and English. Visits around Lisbon, by appointment.

Try it now

Live demos, in Portuguese, with a fictitious dental clinic. Use a made-up name. In your setup, Clara talks about your business.

↗Clara PTClara answering a fictitious clinic↗WhatsApp and chat PTWrite to Clara↗Google reviews PTInvites and replies, approved before posting↗Social media PTA month of posts↗Team trainer PT25 typical scenarios, about 15 minutes↗Onboarding PTHow we set up your business

Hear Clara answer for your business.

We start with a 20-minute demo, at your premises or on a video call. If it makes sense, the free 30-day pilot starts next.

Preferred format

Please don't include client details or any health information.

If a Ponte partner referred you, we record that partner's code only to calculate their commission. We don't share your contact details with the partner.

Prefer email? koig@mail.grokbot.com

Request a pilotSee Clara in action