Vet practices

The phone rings mid-consult. Clara answers.

Clara books consultations, vaccines and deworming and logs the animal's details.

If an owner says it's urgent, she passes the call to your team or gives your emergency line.

Clara from €249/month + VAT · Free 30-day pilot

Vet practice · 18:20call answered

ClaraGood evening, Vet Practice. This is Clara, the practice's AI assistant. This call is transcribed. How can I help?

OwnerTobias needs his yearly vaccine.

ClaraI have Monday at 10:00. Is Tobias a dog or a cat, and how old is he?

OwnerA dog, he's 4.

Booked · Mon 10:00 · Vaccine · Tobias, dog, 4

Simulation with fictitious data

Sound familiar?

“Mid-surgery, nobody can pick up.”

“Half the calls are to book vaccines.”

“Worried owners call after hours.”

Answers 24 hours a day. In opening hours she passes calls to your team; after hours she takes a request for a call-back.

Built for you, not one-size-fits-all

What Clara knows about vet practices

A generic assistant gives everyone the same script. Clara adds three layers.

Calls Clara handles

“My cat needs her yearly vaccine.”Books the vaccine and logs the animal's name, species and age.
“My dog ate chocolate.”No advice. She passes the call to your team straight away or gives your emergency line.
“Do you do grooming?”Answers with your services and hours.

Clara's three layers in your business

Your own rules

Your services and price listHours and teamWhen to pass the callWhat never to say

Your team fine-tunes Clara in the trainer: about 15 minutes.

Industry pack

Consultations, vaccines, deworming, neutering and microchipsGrooming, if the practice offers itLogs the animal's name, species and ageWhich vet does what and how long each visit takesYour price list, if you want it sharedEmergency: hands over to your team or gives your emergency lineNever gives clinical advice or doses

AI core

Understands and speaks European PortugueseBooks, moves and cancelsPasses calls to your teamAlways says she's an AIA log of every request

What it costs

The same prices in every industry.

Recommended

Clara Core

€450/month + VAT

Books, moves and cancels appointments
Answers the usual questions
In opening hours, passes calls to your team
Up to 1,500 minutes a month, fair use

Clara Solo

€249/month + VAT

Answers when you're busy or after hours
Books into your calendar or leaves the request for you to confirm
Sends you a summary of every call
300 minutes a month included, then €0.30/min

Free 30-day pilot

Not working? Tell us by day 25 and pay nothing
If you continue: setup of one month's fee, max €450 + VAT, with the first bill
No lock-in: cancel with 30 days' notice

Add modules when it makes sense

Demo available · Activation expected in November, after Meta/Google verification

WhatsApp and chat

Replies to messages in seconds.

Answers on WhatsApp and your website chat
Hours, services and prices from your list
Collects booking requests with the right details
Hands the chat to your team with a summary

€129/month + VAT
You only pay once it's activated.

Try it ↗

Demo available · Activation expected in November, after Meta/Google verification

Google reviews

More Google reviews, every one answered.

Invites every client equally, after the visit
Only contacts people who agreed to it
Drafts a reply to each review. You approve and post
Flags negative reviews fast

€99/month + VAT
You only pay once it's activated.

Try it ↗

Demo available · Activation expected in November, after Meta/Google verification

Social media

Instagram and Facebook kept up to date, without your team's time.

A monthly post plan for your sector
Copy and images in European Portuguese
Nothing is posted without your approval
Essential €290 or Plus €490, more posts

€290 / €490/month + VAT
You only pay once it's activated.

Try it ↗

See all modules →

Usually ready in under 2 weeks

Keep it only if it works.

Demo

We visit you or join a video call. You hear Clara live.

Setup

Usually under 2 weeks. Your team does the trainer and we set up your rules. We test with fictitious data, never real clients.

Free 30-day pilot

Clara answers the calls you choose. We review results with you every week.

Keep it only if it works

Target: at least 90% of the calls Clara answers handled (appointment booked, message taken or passed to the team). Not working? Tell us by day 25 and pay nothing.

Answers 24 hours a day. In opening hours she passes calls to your team; after hours she takes a request for a call-back. Every call, or only the ones you'd miss: line busy, no answer or after hours. You keep your number.

Trust from the first call

AI always discloses itself

At the start of every call and chat, Clara says she's an AI assistant and that the call is transcribed.

A person when it matters

In opening hours, she passes the call to your team. After hours, she takes a request for a call-back.

No clinical advice

Clara gives no advice, doses or diagnoses. If an owner says it's urgent, she passes the call to your team or gives your emergency line.

Data processing agreement

Your business is the controller and Ponte the processor, under a signed agreement (GDPR Art. 28).

Only the data needed

Clara asks only for what each request needs. We test with fictitious data, never real clients.

Team in Lisbon

Support in Portuguese and English. Visits around Lisbon, by appointment.

Try it now

Live demos, in Portuguese, with a fictitious dental clinic. Use a made-up name. In your setup, Clara talks about your business.

↗Clara PTClara answering a fictitious clinic ↗WhatsApp and chat PTWrite to Clara ↗Google reviews PTInvites and replies, approved before posting ↗Social media PTA month of posts ↗Team trainer PT25 typical scenarios, about 15 minutes ↗Onboarding PTHow we set up your business

Hear Clara answer for your business.

We start with a 20-minute demo, at your premises or on a video call. If it makes sense, the free 30-day pilot starts next.

Prefer email? koig@mail.grokbot.com

Request a pilot See Clara in action