ClaraGood morning, Rui Canalizações. This is Clara, an AI assistant. This call is transcribed. How can I help?
ClientI've got a leak under the sink.
ClaraWhat's the address? And is water still running, or have you shut the stopcock?
ClientRua das Flores, Odivelas. It's shut.
Sent to Rui · Leak · Odivelas · today
Simulation with fictitious data
Sound familiar?
“I was under a sink and lost the job.”
“In winter, with boilers, the phone never stops.”
“I spend evenings calling back people who've already hired someone.”
Answers 24 hours a day. In opening hours she passes calls to your team; after hours she takes a request for a call-back.
Built for you, not one-size-fits-all
What Clara knows about plumbing, electrical and HVAC
A generic assistant gives everyone the same script. Clara adds three layers.
Calls Clara handles
“I've got a leak in the kitchen.”Logs the address, the problem and the urgency, and sends you a summary.
“I need a quote for air-con.”Takes the details and books a quote visit, or leaves the request for you to confirm.
“What's your call-out fee?”Answers with the price you set. If there isn't one, says you'll call back.
Clara's three layers in your business
3
Your own rules
Your services and price listHours and teamWhen to pass the callWhat never to say
Your team fine-tunes Clara in the trainer: about 15 minutes.
2
Industry pack
Leaks, blocked drains, water heaters and boilersFuse boxes, power cuts and short circuitsAir-con installation and servicingYour service area, by council or postcodeTells urgent jobs from quote requests, using your rulesGas smell or immediate danger: points to 112Only quotes prices from your list, like the call-out fee
1
AI core
Understands and speaks European PortugueseBooks, moves and cancelsPasses calls to your teamAlways says she's an AIA log of every request
What it costs
The same prices in every industry.
Recommended
Clara Solo
€249/month + VAT
Answers when you're busy or after hours
Books into your calendar or leaves the request for you to confirm
Sends you a summary of every call
300 minutes a month included, then €0.30/min
Clara Core
€450/month + VAT
Books, moves and cancels appointments
Answers the usual questions
In opening hours, passes calls to your team
Up to 1,500 minutes a month, fair use
Free 30-day pilot
Not working? Tell us by day 25 and pay nothing
If you continue: setup of one month's fee, max €450 + VAT, with the first bill
No lock-in: cancel with 30 days' notice
Add modules when it makes sense
Demo available · Activation expected in November, after Meta/Google verification
Google reviews
More Google reviews, every one answered.
Invites every client equally, after the visit
Only contacts people who agreed to it
Drafts a reply to each review. You approve and post
We visit you or join a video call. You hear Clara live.
Setup
Usually under 2 weeks. Your team does the trainer and we set up your rules. We test with fictitious data, never real clients.
Free 30-day pilot
Clara answers the calls you choose. We review results with you every week.
Keep it only if it works
Target: at least 90% of the calls Clara answers handled (appointment booked, message taken or passed to the team). Not working? Tell us by day 25 and pay nothing.
Answers 24 hours a day. In opening hours she passes calls to your team; after hours she takes a request for a call-back. Every call, or only the ones you'd miss: line busy, no answer or after hours. You keep your number.
Trust from the first call
AI always discloses itself
At the start of every call and chat, Clara says she's an AI assistant and that the call is transcribed.
A person when it matters
In opening hours, she passes the call to your team. After hours, she takes a request for a call-back.
No technical advice
Clara gives no technical advice and never makes up prices. Immediate danger, like a gas smell? She points to 112.
Data processing agreement
Your business is the controller and Ponte the processor, under a signed agreement (GDPR Art. 28).
Only the data needed
Clara asks only for what each request needs. We test with fictitious data, never real clients.
Team in Lisbon
Support in Portuguese and English. Visits around Lisbon, by appointment.
Try it now
Live demos, in Portuguese, with a fictitious dental clinic. Use a made-up name. In your setup, Clara talks about your business.